Privacy Policy

Privacy Policy for Theralana Essential Oils

Effective Date: December 1, 2024

Welcome to Theralana! Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and services.

Information We Collect

We collect the following types of information:

Personal Information: When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, phone number, and delivery address.
Automatically Collected Information: We may also collect data automatically, such as your IP address, browser type, and browsing activity on our website.

How We Use Your Information

We use your information for the following purposes:

To process your orders and provide customer support.
To communicate with you about your orders, inquiries, or promotions.
To personalize your shopping experience.
To improve our website and services.
To comply with legal obligations and ensure data security.

Sharing Your Information

We do not sell or share your personal information with third parties, except:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, delivering products, or providing customer support.
Legal Compliance: We may share your information when required by law or to protect our rights and the safety of our customers.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze website usage, and deliver personalized content. You can control cookies through your browser settings.

Your Rights

You have the right to:

Access Your Information: Request a copy of the personal data we have about you.
Correct Your Information: Ask us to correct any inaccurate or incomplete data.
Delete Your Information: Request the deletion of your personal information under certain circumstances.
Withdraw Consent: If you have given consent, you can withdraw it at any time.

Data Security

We use appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.

Retention of Information

We retain your information for as long as needed to fulfill the purposes outlined in this Privacy Policy, or as required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: theralana@gmail.com

Compliance Note: This Privacy Policy is designed to comply with Philippine privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). Please consult a legal professional to ensure compliance with any other specific requirements.